Check out this job opening at DBS Bank; Here are the details

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DBS Bank Ltd is a multinational banking and financial services corporation. The bank is hiring for the job profiles of Specialist (Contact Centre & Consumer Banking). Interested candidates can apply for this job at TimesJobs portal.

Specialist – Contact Centre & Consumer Banking
Location: Pune
Job Responsibilities

  • Minimum of one year of experience as a Customer Service Representative in a 24×7 contact centre environment or in a Back Office Processing Centre in the Banking sector.
  • Experience moving between multiple computer screens while entering data.
  • Experience in handling difficult customer chats/conversations, while simultaneously entering data on different screens.
  • Bilingual a plus, preferably with knowledge of Hindi.
  • A minimum of graduate. Professional Certification/ courses over and above this would be an added advantage.
  • Prior experience in handling MF/Insurance related queries.
  • This position is for Contact (Call) Centre Agent and their role to start would be to assist customers via Calls & Chats.
  • It would be a 24×7 work environment for both male & female employees.
  • No Cab arrangement for office, CSO has to travel self for generic day shifts.

Apply Here

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