Cognizant Technology Solutions is inviting applications for various job roles at multiple locations across India. Cognizant is a leading provider of information technology, business process outsourcing, and consulting services helping businesses to build stronger.
Here are the details of the open positions:
1. Associate – Projects
Location: Chennai
Experience Required: 0-3 years
Job Responsibilities
- Setup Business bridge calls to update status of critical incidents, outages.
- Follow up with internal and external stakeholders to progress tickets to resolution.
- Initiate escalation procedure for incidents based on the agreed upon timelines and track it to closure.
- Manage queue effectively and allocate tasks to the team based on an allocation plan.
- Ensure assigned tasks are completed within targets set.
- Conduct peer reviews and ensure quality of deliverables.
- Comply to defined processes during task execution.
- Contribute and participate proactively in knowledge sharing sessions.
- Provide complete KT to support teams before any production release.
- Manage and mentor the mentees (team).
- Provide inputs for development of learning plans for the team.
- Shares recommendation towards Performance management and recognition of team members.
2. Data Analyst
Location: Mumbai
Experience Required: 0-3 years
Job Responsibilities
- Perform coding activities on the assigned project with timelines and efficiency import non coded terms in database and export coded medical terms from coding platform.
- Participate in study related meetings as needed.
- Provide feedback on quality related issues to other medical coders in a timely manner.
- Serve as an SME to Medical Reviewers regarding coding activities & guidelines.
- Participate in innovation and process improvement initiatives.
- Adhere to quality requirements, achieve targets/volumes in given TAT (Turn around time).
- Update Process documentation as appropriate for the process under guidance.
- Identify and develop an action plan in coordination with the TL for activities not meeting the client SLAs.
