Soft skills are becoming increasingly critical for employees at every job, profession and sector. However, they are becoming particularly important in the BFSI industry as well. The most in-demand skills in the BFSI sector are collaboration, emotional intelligence, creative thinking, negotiations, empathy, flexibility and resilience.
Here we bring you an interesting chat of the High-Tea session conducted by TimesJobs on ‘Soft skills in the digital age for BFSI industry’, discover how you can strengthen your career in this field.
In a chat session, Ashish Mittal, Head of People Function, Aviva India said, “The BFSI sector offers promising careers in Business, Commerce, Tech & IT amongst many others. This creates multiple opportunities for freshers to choose from and hence becomes really promising for people fresh out of college.”
On being asked about how one makes an impact in putting forth one’s skills and details of work experience? Ashish said, “As everything has moved to virtual settings, text based communication has become a norm. It can be tricky because the reader will be inferring tone and can bring unintended connotations. So whether it is written or virtual interaction over the computer, choose your words wisely and think about the audience receiving those words. It is also a good idea to record yourself while practicing those answers. You will learn a lot about yourself while doing it”
According to Ashish, the Banking Sector has changed a lot, from Brick and Mortar branches, banks have reached everyone’s phone. This change has ensured that Bank’s outreach to Tier 2, 3 and 4 level cities has become possible. This change has opened all sorts of possibilities for fresh talent. Traditional Banking jobs may have changed but the number of people required is changing which means plenty of opportunities for everyone to explore.”