Sunil Bist is the CEO at NetConnect Global. As a young leader and entrepreneur, under his supervision NCG, today is the preferred partner to our customers. Sunil’s dynamic leadership and go-to-market strategy has helped NCG grow multifold and emerge as an industry leader in technology services. Driven by Sunil’s vision of improved services, NCG today is designing and delivering cutting-edge technology solutions that impact the industry and businesses. With over 25 years of leadership experience, Sunil focuses on identifying strategic opportunities to build and grow businesses.
Here is the first job experience of
Sunil Bist, CEO, NetConnect Global.
What is the biggest lesson that you learned in your first job?
Listen, Learn, Absorb & Action – the initial years are all about being unafraid, staying hungry, working hard – falling in love with what you do. It is this love affair with your profession that will help you through your entire career. In my first job, I was lucky to have extremely supportive mentors, who gave me the freedom to try, make mistakes, and mature. The biggest lesson I learned was to have faith and be optimistic, no matter how difficult the situation. And to be transparent with your mentor/customers, as they will help you overcome seemingly insurmountable challenges.
What would have happened had the pandemic struck while you were starting your career? How would you have tackled things in your stride?
It is an unprecedented and dynamic time to be starting your career. While there are and will be challenges in getting the right opportunities, it is those challenges that also present the biggest opportunities for freshers to start. The world has become flat, literally. With borderlessness and remote working, you can get access to hitherto unknown roles. Hierarchy is being replaced by skills, jobs are morphing into tasks and gigs. Hence, the advice would be to build your skillset, gain expertise in any one area that you really enjoy, seek out opportunities to apply those skills – even if it means through internships. In this hyperconnected age, it is possible for you to identify and seek out mentors. Be honest and trust in others.
It’s such a wonderful time to start.
One interview tip that you find extremely useful and relevant over the years.
Be positive & honest. Positivity and honesty are so infectious, they never go out of style.
What are the three main soft skills that a fresher must possess to ace jobs?
“When you talk, you are only repeating what you already know. But if you listen, you may learn something new.”- quoted by HH Dalai Lama, listening is a skill one should prioritise as a fresher. Listen and then try to understand the perspective of the other person. Be clear in your communication. It’s good to engage in a conversation and not just in a typical Q&A fashion.
How has the pandemic shaped/changed the work culture?
More than anything that I have seen in my lifetime. For most sectors and businesses, it’s almost as if someone pressed the reset button. The focus for organisations is clearly its people, survival, acceleration, and emerging a leader in the changed world order. Thus a work culture is emerging that is more agile, focused & outcome-based.
Your perspective on the changing work culture over the past decade.
One thing that has remained permanent in the work culture is Change. Technology democratisation and a very ‘social’ consumer have brought in many changes in the work culture in the past decade. Consumers preferring to communicate through platforms like Whatsapp, Instagram, etc. has made brands embrace digital technologies, automation, and AI to respond to customers’ needs in a more accurate and faster fashion. This has created a big impact on the work culture, with innovation, speed, and agility being the key pillars of the culture of any customer-centric organisation. The organisation should always look at prioritising its employees because they are the ones who make a brand what they are and giving them work that helps them balance work and personal life will serve a greater purpose to any company.
One book that you would recommend to the freshers that can help.
The Brave – Param Vir Chakra stories, Freakonomics & Too big to fail would be my recommendation.