Vijendra Katiyar is leading Trend Micro’s India and SAARC operations, focusing on steering customer and business growth and increasing the company’s overall market share across India. His remit will also include strengthening engagement with channel partners to help deepen customer engagement and success. His experience spans diverse portfolios ranging from sales and thought leadership in cybersecurity to technical consulting across industries.
Vijendra has had a long and successful journey with Trend Micro. In his nine-year stint at the company that began in 2012, he held different positions, from Regional Account Manager to National Sales Manager – India & SAARC and led the mandate of growing the cloud security business for Trend Micro. Before his current role, he served as the Director – Enterprise Business, India & SAARC.
Here is the first job experience of Vijendra Katiyar, Country Manager, India & SAARC, Trend Micro.
What is the biggest lesson that you learnt in your first job?
One of the biggest learnings is that people work for people. In day-to-day work life, working with our manager and colleagues becomes the focal point which in turn makes us realise that the reason we stick with any organisation, for longer, is the people you work with.
Another important lesson I carry is that as a fresher one should not shy away from experimenting with new things, especially due to the fear of failure or being the subject of judgement.
What would have happened had the pandemic struck while you were starting your career? How would you have tackled things in your stride?
If I would have been facing pandemic at the start of my career, I would have taken one day at a time. I would learn from my peers in the industry on how they are coping up in these difficult times and seek guidance. At the same time, be more approachable for peers outside my direct function.
Since the pandemic struck, we have been forced to connect virtually and hence, there must be a conscious effort made to interact and reach out to people.
One interview tip that you find extremely useful and relevant over the years.
It is always appreciated and encouraged that you research about the company and the role you would want to work for. This will help you strike a confident conversation with the interviewer. More often than not, we come across candidates who have not done their due diligence. If you are not clear on roles and responsibilities, it is always better to seek clarity.
What are the 3 main soft skills that a fresher must possess to ace jobs?
At the start of your career, you should strive to be a good listener. As a fresher, you are going to learn a lot and that can only happen when you are an active listener. It is no surprise that our attention span is short, and we tend to lose focus on what the other person is saying. And, hence it is important to make a conscious effort to be present in the conversation.
Though empathy is overshadowed by other soft skills, I think it is one of the most important traits to have. Being more receptive helps you to understand where the other person is coming from and adapt to any situation. Empathy helps you to build trust among your peers and connect more effectively.
Lastly, I find emotional intelligence as another important soft skill that should be built upon. It is not always necessary to spontaneously react to situations. Working on your EQ, helps you grow in the long run both as a professional and in your personal life.
How has the pandemic shaped/changed the work culture?
The pandemic has brought a huge shift in the way organisations’ work. People now have adapted themselves to connect with each other virtually and dependency on digital collaborative platforms have increased. Initiatives like working 4 days a week, daily fitness hours, wellness breaks for employees have become a part of many organisations’ work culture.
Your perspective on the changing work culture over the past decade.
Companies now prefer to have a flat organisation structure rather than a hierarchical one. The cabin culture has made way to more open office settings. Rapid technological developments have also led to a cultural shift in hiring. Experience is not the most important factor anymore with equal, if not more, weightage given to new skills.