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1. Introduction to SAP FICO module (if required) 2. Introduction to AR sub module (if required) 3. Introduction to FSCM module: a).Credit Management b).Biller Direct c).Dispute Management d).Collection Management CREDIT MANAGEMENT: SAP Credit Management Overview Basic Settings Define Credit Control Area Assign Company Code to Credit Control Area Master data in SAP Credit Management Business partner settings Credit limit request Credit limit check Credit exposure update Processes Integration with Accounts Receivable Accounting and Sales and Distribution. Define Credit Segment Assign Credit Control Area and Credit Segment Define Credit Exposure Categories Define Recon a/c Without Credit Management Update Easy Access transactions Master Data Master Data Mass Changes List Displays Integration of Credit Management with FI-AR BILLER DIRECT: Biller Direct overview Basic Settings Process Integration with Accounts Receivable Accounting Release Credit Cards Edit Payment Methods Set Account Determination for Credit Cards Assign Text ID Define Entries for the Logging of the Activities of Web users Define Partial Payment and Currency Define Payment Block for Release Process Define Reference User Easy access transactions: Customer Portal Administration Activities for the Bill Receiver Collections Management Overview of Collection Management Basic Settings for Collection Management Define Company Codes for SAP Collections Management.
Collection Strategies Organizational Structure:
Segments, Collection Profiles, Collection Groups etc Business Partner BADI’s discussion Promise to Pay: Create RMS ID, Create Status Profile etc. Define Number Range Interval for Case Define Case Types Customer Contacts: Define Result of Customer Contact. Resubmit: Define Resubmission Reason.
SAP Dispute Management Integration:Worklist:
Define Distribution Procedure Integration with Accounts Receivable Accounting Activate SAP Collections Management Activate/Deactivate Standard Implementation for Mapping in FI-AR Activate Distribution per Company Code Make Settings for Promise to Pay DISPUTE MANAGEMENT Dispute management overview Dispute Case Processing
Create RMS ID Element Types and Case Record Model Create Element Type Create and Process Case Record Model Create Attribute Profile Create Values for Attribute “Escalation Reason” Create Profile for Case Search Configure Text IDs Create Text Profile Create Status Profile NUMBER RANGE for Case Define Case Types Define Derivation of Element Types Define Automatic Status Changes
Define Document Category for Attachments to Dispute Cases Process Integration with Accounts Receivable Accounting Activate Process Integration for SAP Dispute Management Define Default Values for Creation of Dispute Cases Automatic Write-Off of Dispute Cases Easy Access: Creation of
Dispute Case Manage Dispute Case Closing of Dispute Case: Fully and Partial Payments Clearing of Dispute Case through Credit memo Automatic Write-off of Dispute Case
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